PAYMENT AND REFUND POLICY
The following terms are relevant to GROUP classes:
Classes will not be reimbursed if a student decides to leave Limelight Theatrics*.
Refunds will not be issued if a student misses a class.
Limelight Theatrics strives to maintain a reliable schedule. However, should a class be cancelled for whatever reason, the class will be rescheduled for a later date and no refund will be issued.
*A student will be considered to have joined Limelight Theatrics upon the payment of deposit or full fee. A student will have left Limelight Theatrics after an extended period of unexplained absence from class, and/or upon the receipt of notification from a parent/guardian.
The following terms are relevant only to PRIVATE lessons:
All lessons must be completed within six (6) months of the initial booking.
Lessons must be paid for in full and upfront using either cash, PayPal or Banking Transfer. Please note that this amount is non-refundable, except in the circumstance that Limelight Theatrics must cancel the class
A minimum of 48 hours notice must be given in advance of a cancellation in order to reschedule, otherwise you will be charged in full for the cancelled lesson.
WHAT ARE COOKIES?
Cookies are small text files that are used to identify your computer
You can opt out of cookies by clicking "decline all" in the consent banner
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit your web browser's official web pages
If you have any questions about this Cookies Policy, You can contact us using the information on the "Contact" page of our website
WHO WE ARE AND WHAT WE DO
Limelight Theatrics ("Limelight Theatrics", "We") is a speech, drama, musical theatre & vocal performance school.
WHAT INFORMATION WE COLLECT AND WHY
Limelight Theatrics collects personal information on students and, where necessary, their parents/guardians ("students", "you", "members").
This informations includes, but is not limited to, students' name, age and contact details, as well as their parent/guardians' contact details.
This information is necessary for Limelight Theatrics to provide a high quality service to its members.
By poviding your contact details, during registration or otherwise, you consent to Limelight Theatrics storing this information and using it to communicate with you.
These communications may notify you of important changes and/or updates to the school or your particular class, such as classes being rescheduled, policy changes or upcoming workshops.
We may also photograph and/or video students (for example, during rehearsals or performances).
These photographs will be used for promotional and marketing purposes on Limelight Theatrics' official media channels.
HOW WE COLLECT YOUR DATA
Limelight Theatrics uses third party services (listed below) to collect registrations that contain students' personal information.
Limelight Theatrics maintains an accurate database to service its members. This database contains personal and professional data of our membership.
HOW WE STORE AND PROTECT YOUR DATA
All personal information is treated confidentially and with respect for the benefit of Limelight Theatrics and its members in accordance with the Data Protection Act and GDPR.
Any personal information we obtain will be held securely on the Limelight Theatrics database. We take appropriate steps to ensure that we only record and store information that is relevant, accurate and up to date.
Personal information will not be disclosed to third parties, other than those acting on the instructions of Limelight Theatrics.
We do not sell your personal data to third parties under any circumstances or permit third parties to sell on the data we have shared with them.
WHEN WE WILL SHARE YOUR INFORMATION
Limelight Theatrics will only share information with a 3rd party where necessary and with your consent.
Below is a list of 3rd parties Limelight Theatrics uses and their purpose:
Wix: Website Hosting
Squarespace: Vocal Lesson Scheduler
Google Forms: Drama/Musical Theatre/PS Scheduler
Gmail: Mail sending service utilised by Limelight Theatrics
Microsoft: Microsoft Office used for documentation
WhatsApp: Communication Tool
Facebook: Social Media Platform
Instagram: May be used from time to time for promotion
Irish Board of Speech & Drama: Examination facillitator
Speech & Drama Teachers of Ireland: Competitions
At any stage, you can contact Limelight Theatrics at email@example.com or 0863923334 and request a deletion of your personal informations. We will respect your request to stop processing your data. Please be aware that to be a member of Limelight Theatrics, we must collect and process certain personal information to effectively manage your membership and provide our services.
You can choose which type of information you would like to receive from Limelight Theatrics and we will endeavour to only use your personal information to contact you with information that is important to Limelight Theatrics or relevant to you.
Should you wish to update your contact details, you can contact Limelight Theatrics.
Contact details provided directly by you will update any previous preferences in relation to this channel, unless you inform us otherwise.
You have the right to:
Ask Us For Access To, Or Rectification Of Your Data Held On the Limelight Theatrics Databases, Restrict Processing (Pending Correction Or Deletion)
Opt Out at Any Stage by emailing firstname.lastname@example.org.
Limeliight Theatrics is responsible for monitoring compliance with relevant legislation in relation to the protection of personal data.
You have the right to lodge a complaint to email@example.com
If you wish to request access to any of your personal information held by Limelight Theatrics, please contact firstname.lastname@example.org
If you wish to amend the type of communications you receive or the way in which the database contacts you, please contact: email@example.com
If you have any concerns or queries about this policy, or about how we hold and use your data, please contact firstname.lastname@example.org
We always handle your personal data securely and minimise its use, and there is no overriding prejudice to you by using your personal information for these purposes. In addition, there is no statutory or contractual requirement for you to provide us with any personal data.
The controller for your personal data is Carmel McKiernan of Limelight Theatrics and can be contacted at email@example.com
If you have any concerns about any personal data that may be held by Limelight Theatrics, contact firstname.lastname@example.org